Tell me if this sounds familiar: Your company has staffed its training department with experienced subject matter experts (SMEs) who have the knowledge required to train highly effective employees, but there is something getting lost in translation. Ask yourself: what’s missing? Did your company take the time to work with those SMEs to develop the critical platform skills needed to become highly effective trainers? The effectiveness of SMEs who are new trainers without a formal ‘Train the Trainer’ program often lacks facilitation skills that limit the development of their adult learners.
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