Beyond Process. Performance. Results.

Zelus, a trusted adviser to healthcare payers, insurance brokerage firms, and governmental agencies, delivers customized, high-quality services for our clients.

Our mission is simple – help you, our client, build a strong operational platform through process, training, and implementation expertise.

Forward-thinking and innovative, the Zelus team is passionate about reshaping the marketplace and advancing our client’s business growth.

Rooted in our long-standing belief that our success is wholly dependent on our client’s performance improvement and operational transformation – we fully invest. Starting at the ground-level, our executives and team fully immerse themselves in your business to identify and qualify your goals, challenges, and opportunities.

We operate as members of your team from day one. Your challenges are ours to resolve and your people are our partners. Your significant financial and operational improvement are our main objective and we aim for sustainable, repeatable results.

The Zelus difference includes pointed discovery, analysis, and custom solutioning combined with deep industry knowledge. Large-scale expertise wrapped into a nimble, accessible firm with expansive product knowledge, systems proficiency and personable demeanor.

Adaptive by nature, Zelus immerses itself, across all levels, in your business and prides itself on creating custom, results-driven solutions for all engagements.

Founded in 2004 by Carol Fahy and Jenny Graham, Zelus helps clients to improve their operational performance in a measurable, repeatable, and sustainable way. Zelus is proud to be a small, women-owned business.

To learn how the Zelus team can help you contact us here or say hello in the live chat on the bottom right of this page.